Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Thursday, 18 December 2014
Login |  Register 
 
Find Products or Services in your local community
 
KSCB Radio News US National Business Health & Science Political World Sports Top NPR Headlines Sports National Headlines
Attorney General Six Announces $5.9 Million Settlement With DISH Network
07/16/2009

DISH Network, L.L.C. will pay $5,991,000 to settle consumer protection allegations with attorneys general in 46 states. The states alleged the satellite TV provider and its third-party retailers engaged in deceptive and unfair sales practices. The company denied any wrongdoing.

In addition to the $5.9 million, DISH Network agreed to pay restitution to consumers and to enter into an agreement that limits how it can market services in the future.

Attorney General Steve Six said, "I am pleased to announce the settlement today and to announce the possibility of consumer restitution for eligible consumers."

The settlement resolves the states' allegations including that DISH Network:

• Refused to accept responsibility for the misconduct of its third-party retailers and installers;

• Made telemarketing calls to consumers in violation of do-not-call rules;

• Failed to disclose all terms and conditions of their customer agreements, including the availability of rebates, credits and free offers;

• Did not disclose that purchased or leased equipment was previously used and/or refurbished;

• Made reference to competitors' price offers when the goods or services being compared were materially different; and

• Charged customer credit cards and debited bank accounts without providing adequate notice and obtaining appropriate authorization.

CONSUMER REFUNDS:

Unresolved complaints sent to Dish Network or their State Attorney General since January 1, 2004 are eligible for the restitution program. Dish Network will notify consumers that they are eligible for the restitution program by sending a claims notice to those consumers. Additionally, consumers can file a complaint with Dish Network, their state Attorney General, state consumer office, or with the BBB by December 14, 2009 to be considered for the restitution program as long as the complaint is about activity that took place within the last 2 years. Consumers who are not satisfied with the company's offer of restitution may choose to file a claim to be decided by a third-party claims administrator. Questions or complaints regarding the refund process can be addressed to: DISH Network, L.L.C., Dispute Resolution Team, P.O. Box 9040, Littleton, CO 80120 or by e-mail at CEO@dishnetwork.com

© Copyright KSCB News
You will need to be logged in to leave a comment.
Please Login

characters left

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our Terms of Use.



MOST VIEWED STORIES
National Beef Announces Shift Changes
Wind Turbine Collapses in Haskell County
Scam Alert From Southern Pioneer Electric
Field Surveys to Start for Two Possible Bridge Replacement Projects
Feral Hogs with Pseudorabies Found in Panhandle
High Plains Aquifer Declining
Friday's Area Basketball and LHS Wrestling Scores
Redskins Round Up the Herd
New State Division Formed To Fight Cattle Theft
Thursday's Scores
Click Here For All Stories

LATEST STORIES
Greg McClurg is Mead Lumber Athlete of the Week  
Feral Hogs with Pseudorabies Found in Panhandle
Lady Saints Move Up in NJCAA Poll
Tuesday's Scores
West 7th Grade Girls Win ARMS Title Over South
Scam Alert From Southern Pioneer Electric
High Plains Aquifer Declining
Wind Turbine Collapses in Haskell County
Elks Food Basket Application Deadline Extended
Minor League Soccer Looking At Garden City
Click Here For All Stories
Click Here for KSCB Talk Radio 1270 am
Click Here for B107.5
Click Here for The Legend 102.7
click Here for ozzBlog
Click Here for the Kansas Lottery

©2014 Seward County Broadcasting Company, Inc.
1410 N. Western Ave. Liberal, KS 67901

Emergency Alert System | EEO Public Report Form | The Public and Broadcasting

Powered by Radio Media Group